portfolio : information design : usability testing

I first became involved with formal usability testing at Education Networks of America (ENA). Previously, I had provided usability feedback informally to developers during the documentation process.

A large part of the usage-centered design process I introduced at ENA was iterative usability testing. I developed test scripts, coordinated the tests with the participants and the design teams, and summarized test results.

Here are some sample deliverables from usability testing and usability work I've done: