IP Manager is a web-based application that allows network engineers at Education Networks of America to manage IP address assignments across the statewide ConnecTEN network.
IP Manager is used internally by network engineers, who are, of course, advanced computer users.
I led the design team (developers, graphic designer, and myself) through task analysis, navigation design, abstract prototyping, and concrete prototyping. I also conducted usability testing on the paper prototypes and created the application's online help.