Because customers requested increased level of detail on their invoices, FastChannel Network modified its billing system and invoice templates to provide details about each delivery's destination.
While the billing system was used primarily by Finance, all departments in the organization were affected by changes to the system, especially Engineering and Sales.
Business Requirements (46 pages)
I was responsible for managing this project, interviewing stakeholders, defining the business requirements, and ensuring that the changes met the requirements before they went into production.
Note: Because the requirements document contains confidential information, I am able to show only the cover page. You're welcome to look at the requirements template
.